Quality Denture Care's doors are closed, customers out thousands - Local news, weather, sports Savannah | WSAV On Your Side

Quality Denture Care's doors are closed, customers out thousands

Posted: Updated:
  • Most Popular StoriesMost Popular StoriesMore>>

  • 9 suspects located; help Tri-Cities's deputies capture the area's most wanted

    9 suspects located; help Tri-Cities's deputies capture the area's most wanted

    Wednesday, May 20 2015 1:39 PM EDT2015-05-20 17:39:37 GMT
    Someone saw Lonnie Hurd's photo on-the-air Monday evening and called in a tip that led deputies straight to him in south Johnson City.
    Someone saw Lonnie Hurd's photo on-the-air Monday evening and called in a tip that led deputies straight to him in south Johnson City.
  • May Mugshots- Northeast Tennessee

    May Mugshots- Northeast Tennessee

    Wednesday, May 20 2015 5:17 PM EDT2015-05-20 21:17:25 GMT
    The following are mugshots of individuals arrested on a variety of charges in May by local authorities in Northeast Tennessee.
    The following are mugshots of individuals arrested on a variety of charges in May by local authorities in Northeast Tennessee.
  • February Mugshots- Northeast Tennessee

    February Mugshots- Northeast Tennessee

    Friday, February 27 2015 5:08 PM EST2015-02-27 22:08:15 GMT
    The individuals appearing in our mugshot gallery were booked into the Washington County and Sullivan County, TN jails. 
    The individuals appearing in our mugshot gallery were booked into the Washington County and Sullivan County, TN jails. 
BRISTOL, TN (WJHL) -

A Sullivan County business has closed its doors and several customers claim they're out several thousand dollars.

Dr. Hardev Arun Patel was the dentist at Quality Denture Care in Bluff City.

This name may sound familiar. News Channel 11 first told you about Patel last year after several of his employees at Bad Bob's BBQ were not getting paid.

Now Quality Denture Care's doors are closed and the customers say employees just kept pushing back their appointments, until one day no one showed up.

Marlene Hughes has been a patient of Dr. Hardev Arun Patel's for more than a decade, but now when she calls to make an appointment, no one answers.

"I would appreciate someone calling me A.S.A.P about a refund for services I can not get," said Hughes.

Hughes said this is the third note she has left Patel in between the closed doors.

Patel has owned Quality Denture Care since the mid 90's, so it was a surprise to John Usray when Patel wasn't the office.

"The doctor was on a medical leave and they were trying to locate a dentist," said Usray.

According to the Better Business Bureau, Patel left May 9, due to a family illness, and a temporary dentist was supposed to take care of patients.

"There was a sign hanging in the door 'we're closed for July 4th' and that was a week away," said Usray.

Usray said he didn't think much about it, neither did Hughes.

Months later someone posted signs saying Quality Denture Care is only 'temporarily closed' and they 'hope to re-open on sSeptember 1st'. So Hughes waited until the first of the month.

"Can not get ahold of him any more. Did not complete the work, they didn't call us," said Hughes.

But the signs are still up, the blinds are down, the doors are locked and several customers say they are out thousands of dollars.

"They're still not open, haven't been able to get in touch with anybody," said Usray.

So Hughes, Usray and others leave another note, hoping Patel might see it.

"Someone would get the note and at least call us back and say this is what's happening, or would you like to get your medical records," said Hughes.

We tried to contact Patel, but his number has been disconnected.

We also left a message with his lawyer, but that attorney has not returned our call.

Hughes, Usray, as well as several other Quality Denture Care costumers have filed police reports with the Bristol, Tennessee Police Department.

The Tennessee Department of Commerce and Insurance said people filed two complaints against Patel this year. In both cases, customers complained they didn't get the full denture service they paid for.

As for the dentist's license, we're told it's still valid.

As we mentioned, this isn't the first time Patel has been in the news and not the first time one of his businesses has closed.

Over the last year, he and his former business, Bad Bob's B.B.Q., have been the subject of several community Watchdog investigations. This after the federal government found the restaurant failed to properly pay its employees.

Earlier this year Bad Bob's B.B.Q. shut its doors.

Copyright 2013 WJHL. All rights reserved.

  • Most Popular StoriesMost Popular StoriesMore>>

  • Postal Service Agrees To Pooler Zip Code Change

    Postal Service Agrees To Pooler Zip Code Change

    Afterthree years of lobbying by the city of Savannah, the U.S. Postal Service has agreed to change the zip codeofresidents living in and aroundThe Highlands community off Jimmy DeLoach Parkway. Beginning July 1stthe new zip code is will now be 31407 instead of 31322.Residents in the Highland community live in Savannahbut the Postal Serviceidentified their address as being in Pooler. People who live in the Highlands community had complained for years thattheir mail indicated they lived in Pool...
    Afterthree years of lobbying by the city of Savannah, the U.S. Postal Service has agreed to change the zip codeofresidents living in and aroundThe Highlands community off Jimmy DeLoach Parkway. Beginning July 1stthe new zip code is will now be 31407 instead of 31322.Residents in the Highland community live in Savannahbut the Postal Serviceidentified their address as being in Pooler. People who live in the Highlands community had complained for years thattheir mail indicated they lived in Pool...
  • UPDATE: Man Traveling by Wheelchair for Charity Killed in Accident

    UPDATE: Man Traveling by Wheelchair for Charity Killed in Accident

    Thursday, May 21 2015 1:02 PM EDT2015-05-21 17:02:19 GMT
    Crash happened on Highway 21 near the Effingham County/Screven County line
    Crash happened on Highway 21 near the Effingham County/Screven County line
  • MUGS: Dozens Arrested In Greenville Prostitution Bust

    MUGS: Dozens Arrested In Greenville Prostitution Bust

    Friday, May 15 2015 4:36 PM EDT2015-05-15 20:36:50 GMT
    Police tell us 34 suspects have been charged with prostitution as well as other offenses during "Operation Spring Fling."
    Police tell us 34 suspects have been charged with prostitution as well as other offenses during "Operation Spring Fling."
Powered by WorldNow

1430 East Victory Drive
Savannah, GA 31404

Telephone: 912.651.0300
Fax: 912.651.0320
Email: newsemailalert@wsav.com

Can't find something?
Powered by WorldNow
All content © Copyright 2000 - 2015 Media General Communications Holdings, LLC. A Media General Company.